Automation · Customer support
Escalate the urgent tickets that have been sitting for days
Asks Jira for high-priority tickets opened more than three days ago and still open, and emails you the list.
- Runs
- Every weekday at 8am
- Works with
- Jira and Gmail
What it does
- 1Ask Jira for the urgent and old
- 2Say how bad the backlog is
- 3Email me what needs a decision today
This one already works. Start it on your own accounts and change it to how you work.
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