Automation · Customer support

Sweep up the tickets nobody owns

Asks Jira each morning for open tickets with no assignee and posts them to Slack to be picked up.

Runs: Every weekday at 9am
Works with: Jira and Slack

What it does

1Ask Jira what has no owner
2List what needs an owner
3Ask the team to claim them

This one already works. Start it on your own accounts and change it to how you work.

Use this automation

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Sweep up the issues nobody owns
Asks Jira each morning for open issues with no assignee and posts them to Slack to be picked up.
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