Automation · Customer support

Spot the customers who wrote in twice

Reads the week of support mail and emails you the people who had to write in more than once.

Runs
Every Friday at 3pm
Works with
Gmail

What it does

  1. 1Get the week of inbound
  2. 2Find who had to ask more than once
  3. 3Email me who we did not answer properly

This one already works. Start it on your own accounts and change it to how you work.

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