Automation · Customer support
Turn the most asked question of the week into a page
Reads the week of support mail, works out what people kept asking, and files a draft answer in Notion.
- Runs
- Every Friday at 5pm
- Works with
- Gmail and Notion
What it does
- 1Get the week of questions
- 2Write the entry, not just name the question
- 3File it where the answer will be found next time
This one already works. Start it on your own accounts and change it to how you work.
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