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Terms of Service

Last updated July 13, 2026

Draft for review — this document is being finalized with legal counsel.

These Terms of Service (“Terms”) are an agreement between you and Claritty (“Claritty”, “we”, “us”). They govern your use of the Claritty platform: building and running agentic apps, hiring AI teams that do work on your behalf, connecting your tools, and buying or publishing apps in our marketplace.

By creating an account or using Claritty, you agree to these Terms and to our Privacy Policy. If you are using Claritty for an organization, you confirm you are authorized to bind that organization, and “you” means that organization.

1. What Claritty is

Claritty lets you build software and hire AI teammates that carry out work: they reason, research, and — when you connect your tools — take real actions such as sending a message, publishing a post, or updating a record. You direct the work; Claritty provides the platform, the models, and the connections that carry it out.

Claritty is a tool, not a professional adviser. Output may be wrong, incomplete, or unsuitable for your purpose, and it is not legal, financial, medical, or other professional advice. You are responsible for reviewing the work before you rely on it.

2. Your account

You must be at least 18 years old (or the age of majority where you live) to use Claritty. Keep your credentials secure; you are responsible for everything that happens under your account. Paid plans include a set number of seats, and a seat is for one named person — seats are not to be shared between people.

3. Plans, tokens, and billing

Tokens are the unit of AI work. One pool covers everything the AI does for you: generating and editing apps and teams, and the AI running inside them once they are live. Each plan includes a token allowance:

  • Free — a one-time grant of 50,000 tokens. It does not refill.
  • Starter — $10/month, 1,000,000 tokens per month.
  • Pro — $25/month, 2,000,000 tokens per month.
  • Team — $129/month, 10,000,000 tokens per month, up to 10 seats.
  • Enterprise — custom pricing, allowance, and terms.

Monthly allowances reset at the start of each billing cycle and unused tokens do not carry over. If you run out, your live apps and teams keep running; to keep building you can upgrade, buy token credits, or wait for the reset. Token credits you purchase are additional to your monthly allowance.

Plans also differ in which AI model does the work (currently Haiku on Free and Starter, Sonnet on Pro, and up to Opus on Team and Enterprise), and in limits such as how many apps and teams you can have and how many builds you can run per day. The current plan details are on our pricing page and may change; we will give notice of changes that affect what you are paying for.

Bringing your own model key. On Team and Enterprise you may add your own model provider key. Calls made on your key run under your agreement with that provider, are billed by them directly to you, and do not draw on your Claritty token pool. You are responsible for those costs and for complying with that provider’s terms.

Spending controls. Automated runs have a per-run ceiling so a single trigger cannot silently drain your allowance. These are safeguards, not guarantees: you remain responsible for the usage your apps and teams generate, including usage triggered by schedules, webhooks, or your end users.

Payment. Subscriptions are billed monthly in advance through our payment processor and renew automatically until cancelled. You can cancel at any time; cancellation takes effect at the end of the current billing period, and we do not pro-rate partial months except where the law requires it. Prices exclude taxes unless stated. We may change prices with at least 30 days’ notice, effective at your next renewal.

4. Connected tools and autonomous actions

This section matters more than any other. When you connect an account — Slack, Gmail, LinkedIn, Notion, or any other tool — you authorize Claritty and the AI teammates you direct to act in that account on your behalf, within the permissions you grant at the moment you connect it.

  • Actions taken with your connected accounts are your actions. You are responsible for them as if you had taken them yourself, including anything published, sent, changed, or deleted.
  • You control the level of autonomy. A task can require your approval before any real action is taken, or it can be allowed to act on its own. If you allow a team to act on its own, it will do so without asking you first.
  • Your credentials for connected tools are stored encrypted and used server-side to carry out the actions you ask for. They are not exposed to the AI model and are not shared with other users.
  • You must have the right to connect the account and to let software act in it, and your use must comply with that provider’s own terms. Some providers restrict automation; where they do, their rules apply and you are responsible for staying inside them.
  • You can disconnect a tool at any time, which stops future actions. It does not undo actions already taken.

5. Your content and what we may do with it

You keep ownership of what you bring to Claritty — your prompts, your data, the documents and sources you connect — and of the apps and teams you create with it. You grant us the licence we need to run the service: to host, process, transmit, and display your content, and to pass it to the model providers and connected tools required to carry out the work you ask for.

We own the platform itself — the software, the models’ orchestration, the interface, and everything we make available to all customers. Nothing here transfers that to you. If you send us feedback, we may use it freely and without obligation.

Because AI output is generated from your inputs, similar output may be produced for other users. We do not claim ownership of the output your account generates, and we do not train foundation models on your private content.

6. Marketplace

Buying. Apps in the marketplace are digital products delivered immediately on purchase. The creator of the app, not Claritty, is the seller of that app; we facilitate the transaction and the payment. See our Refund Policy for when a purchase can be refunded.

Publishing. Publishing a paid app is subject to the Creator Revenue-Share Agreement. Claritty retains a 20% platform fee and pays the remainder to your connected payout account. You are responsible for what you publish: that you have the right to it, that it does what you say it does, and that it complies with the law.

We may remove any listing that breaks these Terms, infringes someone’s rights, or puts users at risk.

7. Acceptable use

You may not use Claritty to:

  • break the law, or infringe anyone’s rights;
  • send spam or bulk unsolicited messages, or run deceptive, impersonating, or manipulative campaigns through connected accounts;
  • build or distribute malware, or attack, probe, or overload the platform or anything it connects to;
  • circumvent limits — token allowances, rate limits, seat counts — or resell the platform’s capacity as your own;
  • process sensitive personal data you are not entitled to process, or feed us data you do not have the right to share;
  • generate content that harasses, defrauds, or endangers people, or that you present as human-written where the law requires disclosure.

We may suspend or terminate an account that breaks these rules, and we may act immediately where there is risk of harm.

8. Availability and changes

We work to keep Claritty available, but we do not promise uninterrupted service. We may change, add, or discontinue features. Some features are released as previews or betas and may be unstable or withdrawn. Where a change materially reduces what you have paid for, we will give notice.

9. Termination

You can stop using Claritty and close your account at any time. We may suspend or close an account for a breach of these Terms, for non-payment, or where we must do so by law. When an account closes, your apps and teams stop running. You can export your content before closing; after closure we delete or de-identify it in line with our Privacy Policy, except where we must keep records.

10. Disclaimers and liability

Claritty is provided “as is”. To the fullest extent permitted by law, we disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, and we do not warrant that AI output will be accurate, complete, or fit for your purpose.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability arising out of or relating to these Terms is limited to the amount you paid us in the twelve months before the event giving rise to the claim. Nothing here limits liability that cannot be limited by law.

You will indemnify us against claims arising from your content, your use of Claritty, actions taken through your connected accounts, and anything you publish in the marketplace.

11. Changes to these Terms

We may update these Terms. When we make a material change we will update the date at the top of this page and ask you to accept the new version the next time you sign in. Continuing to use Claritty after a change means you accept it.

12. Governing law

These Terms are governed by the laws of [jurisdiction — to be confirmed with counsel], and the courts of [venue — to be confirmed with counsel] have exclusive jurisdiction, without prejudice to mandatory consumer protections in your country of residence.

13. Contact

Questions about these Terms: support@claritty.ai.